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1. PARTIES
This Agreement has been signed between the following parties under the terms and conditions specified below.
‘BUYER’ (hereinafter referred to as "BUYER" in this agreement)
Name:
Address:
‘SELLER’ (hereinafter referred to as "SELLER" in this agreement)
Name: Vanessa Decor
Address: Kırcaali Neighborhood, Fevzi Çakmak Street, Göktaş Business Center No: 62, Interior Door No: 15, Osmangazi/BURSA
By accepting this agreement, the BUYER acknowledges that, upon confirming the order, they are obligated to pay the price of the product and any additional fees (such as shipping, taxes) and have been informed of this in advance.
2. DEFINITIONS
In the implementation and interpretation of this agreement, the following terms shall have the meanings set forth below.
MINISTER: The Minister of Customs and Trade.
MINISTRY: The Ministry of Customs and Trade.
LAW: Law No. 6502 on Consumer Protection.
REGULATION: Regulation on Distance Contracts (RG:27.11.2014/29188).
SERVICE: Any consumer transaction other than the supply of goods performed or promised to be performed in exchange for a fee or benefit.
SELLER: A company that offers goods to the consumer within the scope of its commercial or professional activities or acts on behalf or account of the entity offering goods.
BUYER: A real or legal person acquiring, using, or benefiting from a product or service for non-commercial or non-professional purposes.
SITE: The website owned by the SELLER.
ORDERER: A real or legal person requesting a product or service via the SELLER's website.
PARTIES: The SELLER and BUYER.
AGREEMENT: This agreement executed between the SELLER and BUYER.
GOODS: Movable items subject to purchase, including software, sound, image, and other intangible goods prepared for use in an electronic environment.
3. SUBJECT
This Agreement regulates the rights and obligations of the parties in accordance with the provisions of the Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts concerning the sale and delivery of the product(s) ordered by the BUYER electronically via the SELLER's website, whose qualities and sales price are specified below.
The prices listed and advertised on the site represent the sales prices. Announced prices and promises are valid until updated and modified. Prices announced for a specified period are valid until the end of the stated period.
4. SELLER INFORMATION
Name: Vanessa Decor
Kırcaali Neighborhood, Fevzi Çakmak Street, Göktaş Business Center No: 62, Interior Door No: 15, Osmangazi/BURSA
Email: vanessadecoration@gmail.com
5. BUYER INFORMATION
Person to be delivered:
Delivery Address:
Phone:
Fax:
Email/Username:
6. ORDERER INFORMATION
Name/Surname/Title:
Address:
Phone:
Fax:
Email/Username:
7. PRODUCT(S) INFORMATION
7.1. The main characteristics of the product(s) or service(s) subject to the agreement (type, quantity, brand/model, color, number) are published on the SELLER’s website. If a campaign has been organized by the seller, you can review the main features of the relevant product during the campaign period. The campaign is valid until the specified date.
7.2. The prices listed and advertised on the site are the sales prices. These prices and offers are valid until they are updated or changed. Announced prices for a certain period are valid until the end of the specified period.
7.3. The total sales price of the product(s), including all taxes, is shown below.
All information will be sent via email.
7.4. The shipping cost, which is the shipping fee for the product delivery, will be paid by the BUYER unless stated otherwise during a campaign.
8. INVOICE INFORMATION
Name/Surname/Title:
Address:
Phone:
Fax:
Email/Username:
Invoice delivery: The invoice will be delivered to the invoice address along with the order during the delivery.
9. GENERAL PROVISIONS
9.1. The BUYER declares that they have read and understood the main features, sales price, payment method, and delivery details of the product(s) subject to this agreement on the SELLER's website, and they have given the necessary confirmation electronically. The BUYER accepts, declares, and undertakes that they have obtained accurate and complete information about the SELLER’s address, product(s) subject to the order, product(s) price, including taxes, payment, and delivery information, prior to the conclusion of this agreement by confirming the Preliminary Information in the electronic environment.
9.2. Each product subject to the agreement shall be delivered to the BUYER or the person/organization at the address indicated by the BUYER within the period specified in the preliminary information section on the website, depending on the distance of the BUYER's residence, provided that it does not exceed the 30-day legal period. If the product cannot be delivered to the BUYER within this period, the BUYER has the right to terminate the agreement.
9.3. The SELLER accepts, declares, and undertakes to deliver the product(s) subject to the agreement in a complete and accurate manner, in accordance with the specifications set forth in the order, along with any warranty certificates, user manuals, and necessary documents required by the legislation.
9.4. The SELLER may, before the performance period expires, supply a different product of equal quality and price, with the BUYER's explicit consent, if the product ordered becomes unavailable.
9.5. If the SELLER cannot fulfill its obligations regarding the product subject to the agreement, it will notify the BUYER within three days from the date it becomes aware of the situation, and it will refund the total amount to the BUYER within 14 days.
10. RIGHT OF WITHDRAWAL
10.1. The BUYER may, in the case of a distance contract related to the sale of goods, use the right of withdrawal from the contract by rejecting the goods within 14 (fourteen) days from the date of delivery to themselves or the person/organization at the address they specified, without assuming any legal or penal responsibility and without providing any reason. For distance contracts related to the provision of services, this period starts from the date of signing the contract. The right of withdrawal cannot be used in service contracts where the service has begun with the consumer's approval before the withdrawal period has expired. Costs arising from the use of the right of withdrawal are borne by the SELLER. By accepting this contract, the BUYER acknowledges that they have been informed about the right of withdrawal in advance.
10.2. To exercise the right of withdrawal, written notification must be made to the SELLER within 14 (fourteen) days via registered mail, fax, or e-mail, and the product must not have been used in accordance with the "Products for Which the Right of Withdrawal Cannot Be Used" provisions in this contract. In the event of exercising this right:
a) The invoice of the product delivered to the third person or the BUYER (if the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution. Returns of orders invoiced to institutions will not be completed unless a RETURN INVOICE is issued).
b) Return form,
c) The box, packaging, and any standard accessories of the products to be returned must be delivered complete and undamaged.
d) The SELLER is obliged to return the total amount and documents that put the BUYER in debt within 10 days of receiving the withdrawal notice and to receive the product back within 20 days.
e) If the value of the product decreases or return becomes impossible due to the BUYER's fault, the BUYER is responsible for compensating the SELLER for the damage in proportion to the fault. However, the BUYER is not responsible for changes and deterioration of the product that occur due to proper use of the product within the withdrawal period.
f) If the use of the right of withdrawal results in falling below the campaign limit amount set by the SELLER, the discount amount enjoyed under the campaign will be canceled.
11. PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE USED
The right of withdrawal cannot be used for products that are prepared according to the BUYER’s request or clearly personal needs and are not suitable for return, such as underwear, swimwear bottoms, makeup products, disposable items, products with a risk of rapid deterioration or expiration, products that are not suitable for return for health and hygiene reasons once the packaging is opened, products that have mixed with other products after delivery and are inherently inseparable, periodicals such as newspapers and magazines, electronic services performed instantly or intangible goods delivered immediately to the consumer, and recordings of sound or video, books, digital content, software programs, data recording and storage devices, and computer consumables, if their packaging has been opened by the BUYER. Additionally, the right of withdrawal for services that have started with the consumer's approval before the expiration of the withdrawal period is also not possible according to the Regulation.
Cosmetics and personal care products, underwear, swimwear, books, copyable software and programs, DVDs, VCDs, CDs and cassettes, and stationery consumables (toners, cartridges, ribbons, etc.) must be unopened, unused, and untested for a return to be accepted.
12. DEFAULT AND LEGAL CONSEQUENCES
If the BUYER defaults on payment made by credit card, they accept, declare, and undertake to pay interest according to the credit card agreement with the issuing bank and be liable to the bank. In this case, the relevant bank may resort to legal measures, claim costs and attorney fees from the BUYER, and in all cases, if the BUYER defaults on the debt, the BUYER accepts, declares, and undertakes to compensate the SELLER for any damage and loss suffered due to the delayed performance of the debt.
13. COMPETENT COURT
In disputes arising from this contract, complaints and objections will be made to the consumer arbitration board or consumer court in the consumer's place of residence or where the consumer transaction was made, within the monetary limits specified in the law below. Information about monetary limits is as follows:
Effective from 28/05/2014:
a) In disputes with a value below 2,000.00 (two thousand) TL, applications should be made to the district consumer arbitration boards according to Article 68 of the Law No. 6502 on the Protection of Consumers.
b) For disputes with a value below 3,000.00 (three thousand) TL, applications should be made to the provincial consumer arbitration boards.
c) In metropolitan municipalities, for disputes between 2,000.00 (two thousand) TL and 3,000.00 (three thousand) TL, applications should be made to the provincial consumer arbitration boards.
This contract is concluded for commercial purposes.
14. EFFECTIVENESS
By completing the payment for the order placed on the Site, the BUYER is considered to have accepted all the terms of this contract. The SELLER is obliged to make the necessary software arrangements to ensure that the BUYER has read and accepted the contract on the site before the order is processed.
SELLER: Vanessa Decor
BUYER:
DATE:
